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I hear no sound at all

Part of: No sound

Is it no longer possible to hear the speech function, or other sounds from, for example, a video? Then follow the steps below to check if the settings of the information board are correct.

Is the sound properly enabled on your information board?

  1. Bring up the screen’s settings menu with the indicated button.

  2. Navigate to the sound settings (the music note symbol) and check if the settings match the image below. You can operate the menu by touching the screen.

Please note: The "Sound off" setting must be set to "off". This setting can be confusing!

Still stuck?

Use the question / fault report form below to report an issue directly. We will contact you as soon as possible.

Describe the fault: what do you see happening. Also mention what you have already tried.

Describe the question or request. What can we help you with?

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