There are many settings on the iPhone/iPad that can prevent speech or notification sounds from being played.
If you are not receiving the expected notifications, you can use this article to check all possible blockages.
These are the possible causes; click on a link or scroll down to check them all.
- Is ‘With alarm’ checked in the schedule? When planning the activity, you can indicate whether an alarm should sound when the start time has arrived. You do this by checking ‘With alarm’.
- Main sound switch is off On the side of the iPhone, there is a switch to turn off the sound completely. If a red square or dot is visible, the sound is off. Flip the switch to turn it back on.
- Volume is low The buttons on the side of the phone can be used to turn the volume up and down. It is also possible to turn off the sound completely with these.
- Speech is not enabled in the App If the descriptions need to be read aloud, you can enable speech in the MijnEigenPlan app.
- Language or region is not set correctly Language or region is not set correctly If speech is not pronounced aloud or is unintelligible, it may be that the language or region of the iPhone is incorrect. To check this, do the following:
Check Region
- Go to iPhone settings
- Tap on General
- Tap on Language & Region
- Check if the iPhone language and region are set to Dutch