Our Customers' Experience

-- Choose a report type --Report a fault or defectQuestion or request

-- Where does the fault occur? --Online environmentInformation boardApp

-- What is going wrong? --Cannot log inCannot reset passwordOther faultBoard is on (light is lit) but no pictureNo soundBoard does not respond to touch (displayed clock time is correct)Board has frozen (displayed clock time is behind)Board does not turn on (no lights)Board shows strange lines or flickeringWrong board linkedBoard shows message: no accessBoard shows message: no internet connectionBoard responds slowly / data loads with delayOther faultCannot link the appI don't see the correct scheduleNo alarm signalsNo speechOther fault

-- How often does this occur? --This has happened once nowSeveral times a daySeveral times a weekSeveral times a monthNow and then, not sure how often

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