Account Transfer

We regularly receive requests to move a client’s data to another account. There are several scenarios for this.

1. The client moves between two organizations.
2. The client moves within the organization.
3. The client leaves care and the organization, but wants to remain a private user of their planning.

Start transfer request:

1. Go to mijneigenplan.nl and log in. You must request the transfer from the account under which the client falls, and not from the account to which the client needs to be moved.

2. Click the button: Support

3. On the right side, select: Choose a question type the option: Move person to another account

4. You can now fill in a description requesting one of the mentioned scenarios to be executed:

• Client name:
• New organization + location:

2. The client moves within the organization.

• Client name:
• New location:

3. The client leaves care and the organization, but wants to remain a private user of their planning.

For this request, it is important that the client has their own login. If the client does not yet have this, please follow this article first before proceeding:

If you have successfully created a personal login, you can request the transfer:

• Client email address: