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Order Process

Part of: the information board

Contents
  1. How to get started with confidence as a location!
  2. Order process for the information board:
  3. How long does this process take?
  4. Order process for using the app:

How to get started with confidence as a location!

Great that you want to get started with the information board! Below, we clearly and simply explain how the order process works, so you can get started with confidence.

Order process for the information board:

  1. Delivery & installation: After the quote has been accepted, our technician will contact you to deliver and install the information board(s) at the location(s). An appointment will be made for this.

  2. Startup service Once the date of installation & delivery is known, we will schedule an appointment for the startup service. The startup service works as follows: we hold an online meeting where a MijnEigenPlan employee will explain the system to you. At the same time, we ensure that the information board is set up to perfectly match your target audience. At the end of the startup service, you can immediately start working with the information board!

Once the startup service is completed, you can easily make adjustments yourself in the management environment. You will also be the leader for the team to answer questions. If you can’t figure it out, you can always contact us.

  1. Aftercare After a period of approximately 3 to 6 weeks, we will schedule an online meeting to discuss how your information board is doing. Should there be any further questions or changes needed, these can be discussed during this consultation.
Also remember to bring this topic up in a residents' meeting. Their questions and comments can be included in our aftercare consultation.

How long does this process take?

It is difficult to say exactly how long it will take before you can get started after placing the order. This depends on various factors. Generally, it takes approximately 4 to 6 weeks after the order has been fulfilled.

Order process for using the app:

  1. After the quote has been accepted, you will receive an email with the next steps. An account needs to be created.
  2. Starting with a new system always presents a threshold. With the online workshop, we provide practical information so you can get started immediately.

Open the workshop

The duration of this entire workshop is approximately 2 hours. In the table of contents on the left, you will find all topics, so you can also choose to select the topics you want to know more about.

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